I'm an experienced UX researcher and design lead, and my passion is in getting the design right for the user.
I worked as the UX lead on a project to design a tool to help users complete a renters quote. The tool gave users support in determining the monetary amount of the personal possessions they should insure.
At Vanguard, I was the usability engineer on a large project team tasked with redesigning the Open Account process for the site. I conducted six formative tests over the course of several months while we created and finalized an innovative goal-state design.
At Nationwide Insurance, I led a project to define the goal state of the website for financial advisors. Working with a small UX team, I gathered business requirements, helped define the web strategy, tested solutions, and created a UX roadmap to guide implementation.